How to Upload Photos

We ask you to load your photos before you pay for your order.  You can upload now and complete the order, or you can part-upload and complete the order at a later time whatever is most convenient though all photos do need to be uploaded before you will be asked to pay.

Instructions on Uploading Photos

1. Select the product(s) you wish and click Add to Cart.
2. You will be presented with a screen to upload the correct number of photos.
3. Upload all now and click to Submit your order (& pay).
4. If you have more than 1 product in the Cart, you will need to upload all photos before being asked to pay.

What if I don't have all Photo's to hand

That's ok, upload the ones you have to date and add any personalised text.  Click to save and continue later and you will be emailed a secure link to click and carry on loading later.  This is super-handy if you have photo's on different devices to use.

Can I pay now and upload later

No. Our system is set to be fail-safe and ensure you can only order if you have completed all the photo uploading to complete your product.

Can I edit the photos I uploaded

Yes. You can Edit any of the photos you upload up to the point that your order is paid for.  Simply save progress so far and click the link in the email we will send to edit the layout and then submit for processing.

Can I place the photo's in a certain order

Yes. You will be presented with a "mock-up" of your product which will have the corresponding numbers of where the photos will be placed.  If your item has say 6 photo's to upload then upload them all, then, if needed, drag them into a different order to correspond with the mini-mock-up image presented.  Only click to submit and pay when you are ready as we will use these images in the right order for your order.

Can I see a preview of my product

Not yet.  We ask you to upload the photos and drag them into the right order on the system to match the mock-up you will see.  At a later date, very soon we hope, you will be able to click and upload in the right position and see a preview at the same time as you build the product ready to order.  This will be ready as we say as soon as we can so our best advice is to take care and re-order your product photo's before confirming your order.  It's really very easy - give it a go and you will see.

Guide to photos on mugs:

• We will decide upon the best layout for your photo when you load the images and get in touch if we see anything that we feel won't fit or look odd.
• Photos will be cropped by us to fit onto the mug.  It's best not to crop yourself as sometimes we need more width than height to make your mug look its best.
• You can have 1 very wide image at 22cm that will wrap all the way round the mug.  Photos wanting this option are best when they are much wider and the people or focus point you want is not so tall on the overall photo space.  Full wrap around images leave no room for text unless you supply text within the photo image yourself.
• For smaller images that are not suitable for the wrap around shape, we will crop to fit into a square and print this once or twice on the mug as you request in the option.
• Alternatively you can have 2 different images to the front and back of the mugs, both square in shape.
• FRONT of the Mug is the side facing yourself if you hold the mug in your RIGHT HAND.  Back is the side facing away from you if held in the right hand.
• We will not distort the photo's when we crop images for you.