We recommend cleaning marks with a damp cloth.

• Cleaning with a damp sponge or cloth will be the best way to clean any dirty marks off this product.
• Cushions are filled with a luxury polyester fibre that creates a lovely "loftiness" that will bounce back to life.
• If you wash the cushion in the washing machine, the fibres tend to move about and clump up which might spoil the look of your cushion.
• The print on the outer fabric will not run.

What happens if the Lux. Fibre gets wet or is washed in the machine?

• No harm will come to the polyester fibre in theory, getting it wet is inadvisable though don't panic, just dry it out normally at room temperature though don't put it in the dryer.
• We found on testing that if you do put the cushion in the washing machine, it will dry out ok though the tumbling in the washing machine tends to make the fibres all clump together and become less evenly spaced in the cushion.

How big are these travel pillows?

Where shown the sizes will be shown as a rough dimension in cm on our web options.

Is the smaller size suitable for a child or toddler?

Where shown, the smaller 20cm size option is suitable for a toddler or small child where their necks are small. When you receive the pillow you may feel the u-shape is too small though please note, we have tested these smaller pillows on toddlers and a small child up to 6 years old and they are perfect. If they are any larger, the filling that goes behind the head will push the head forward and that defeats the object of the pillow itself.

Is the larger size good for a teenager or larger adult?

The larger 30cm u-shaped travel pillow seems the right size on experience for adults and teenagers. The back of the neck will be large enough to accommodate the pillow filling and the weight of the person's head will help keep the head back against the pillow and not drop forward.

What are the Organic Fabric Options?
Where shown, this product has an Organic Fabric Option. We purchase organic fabric from trusted UK Fabric Merchants who are registered under the Global Organic Textile Standard (GOTS) to enable full traceability of the fabric we use through to the final product you are purchasing today.

What type of Fibre is used to fill our cushion & pillow Products?
Generally speaking, we use a luxury, spiral twisted and smooth-coated polyester fibre (Lux.) to fill our cushion products. Normal fibre can become lumpy over time but ours will bounce back time and again and has the benefit of being Hypoallergenic.

Does the Lux. Fibre have a Fire Rating?
Yes. We buy our fibre only from a trusted UK source that has their fibre meet the Furniture (Fire) (Safety) Regulations (BS5852). We regularly obtain updated certificates to check the latest batches meet the current requirements.

What happens if the Lux. Fibre gets wet or is washed in the machine?
No harm will come to the polyester fibre in theory, getting it wet is inadvisable though don't panic, just dry it out normally at room temperature though don't put it in the dryer. We found on testing that if you do put the cushion in the washing machine, it will dry out ok though the tumbling in the washing machine tends to make the fibres all clump together and become less evenly spaced in the cushion.

Can this product be washed?
Please refer to the "Instructions" tab for detailed information on cleaning this product and any care label sewn into the product itself.