Personalised Photo Mugs (Porcelain)

How do I send my image to go onto this product ?

We prefer that you supply finished artwork or a high quality image with your order and it is better to have this ready and saved on your computer before you place the order. Please place your order online in the normal way and go through to the final payment stage. After your payment has gone through, you will be taken to an image loading section where you can load and send your artwork to us which will be attached to your order by way of the unique order number.

Which image formats can you accept ?

We can use most artwork supplied in PC format (not MAC) in either EPS, PDF, CDW or Jpeg format. Any AI files need to be converted to EPS or PDF please. Most photographs taken on a camera will be Jpeg format though if you are unsure, just email the image to us to check.

Can I send my image after I have placed the order ?

Yes. Please email the image to us from the contact us page and make sure that you tell us your order number in the same email, and, where ordering different products, which image belongs to which item.

Can you design me special artwork from an image supplied for this product ?

Yes. We can usually place photographs and artwork within the product very easily for you. We can also add simple text if you email us precisely what you want, in which font, which colour, and where to place it upon the product. Anything more than this can usually be handled by us though we do charge by the hour and a minimum design fee. Please make contact with us by email using the contact us form and we will provide you with a quotation.